Question 1

Are Grande Demoiselle jeans designed only for tall women?

Accepted Answer

Yes. All Grande Demoiselle jeans are designed exclusively for tall women, with longer inseams and proportions adjusted specifically for taller bodies.

Question 2

How long are your inseams?

Accepted Answer

Inseam lengths vary by style and size. Detailed measurements in centimeters and inches are available on each product page and in our Size Guide.

Question 3

How do I choose the right size?

Accepted Answer

We recommend using our Size Guide, which includes US and EU size conversions, inseam lengths, and model references.

If you’re unsure, feel free to contact us for guidance before placing your order.

Question 4

Do you include model height information?

Accepted Answer

Yes. Each product page includes the model’s height and the size worn to help you better visualize the fit on a tall frame.

Question 5

Where do you ship?

Accepted Answer

We ship within the UK and internationally. Available destinations and shipping costs are shown at checkout.

Question 6

How long does delivery take?

Accepted Answer

Orders are processed within 2–3 working days. Delivery times vary by location and selected shipping method and are displayed at checkout.

Question 7

Do you offer international shipping?

Accepted Answer

Yes. International orders may be subject to customs duties or taxes, which are the responsibility of the customer.

Question 8

What is your return policy?

Accepted Answer

Returns are accepted within 30 days of delivery, provided items are unworn, unused, and returned in their original condition with tags attached.

Question 9

Who pays for return shipping?

Accepted Answer

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Question 10

Do you offer exchanges?

Accepted Answer

We do not offer direct exchanges. Please return your item for a refund and place a new order for your preferred size or style

Question 11

What fabric are your jeans made from?

Accepted Answer

Fabric composition and care instructions are listed on each product page under Fabric & Care.

Question 12

How should I care for my jeans?

Accepted Answer

To maintain fit and color, we recommend washing your jeans inside out at a low temperature and avoiding tumble drying. Full care instructions are included with each product.

Question 13

What payment methods do you accept?

Accepted Answer

We accept secure online payments via the methods displayed at checkout. All transactions are encrypted and protected.

Question 14

I still have questions — how can I contact you?

Accepted Answer

You can reach us via our Contact Page or email us directly at:
📧 stephanie@grandedemoiselle.com(mailto:stephanie@grandedemoiselle.com)
We’re happy to help.

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