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Shipping & Returns
Where do you ship?
We ship within the UK and internationally. Available destinations are shown at checkout.
How long does delivery take?
Orders are processed within 2–3 working days. Delivery times vary by location and are displayed at checkout.
Do you offer international shipping?
Yes. International orders may be subject to customs duties or taxes, payable by the customer.
Can I return my order?
Yes. Returns are accepted within 30 days of delivery, provided items are unworn and in original condition.
Who pays for return shipping?
Return shipping is the customer’s responsibility unless the item is faulty or incorrect.
Do you offer exchanges?
We do not offer direct exchanges. Please return your item for a refund and place a new order.
Need help?
Contact us at 📧 stephanie@grandedemoiselle.com
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